Content, IT management, MSP, Sales and marketing

MSP Software: SuperOps.ai PSA, RMM Gains Quoting Software

Credit: Getty Images

Credit: Getty Images

SuperOps.ai is the latest MSP software provider to add quoting software capabilities to its combination PSA (professional services automation) and RMM (remote monitoring and management) software platform.

OSZAR »

The quoting capabilities, according to SuperOps.ai, provide MSPs with:

OSZAR »

  • End-to-end invoicing: The quote’s journey—from when a quote is created to when an invoice is paid—is captured and monitored every step of the way, the company said.
  • Quote versioning: With revisable quotes, each iteration of the quote is saved, allowing MSPs to manage the lifecycle of a quote in a single thread.
  • Quote conversations: Business conversations with clients are baked into each quote, so that context is carried across each revision.
    • OSZAR »

    SuperOps.ai: Company Background, MSP Software Rivals

    SuperOps.ai, co-founded in 2020 by Jayakumar Karumbasalam and Arvind Parthiban, develops a cloud-based PSA and RMM platform for MSPs. Team members previously built startups and also worked for well-known IT automation and SaaS providers such as Freshworks and Zoho (owner of ManageEngine).

    OSZAR »

    The quoting software capabilities arrive roughly 10 months after SuperOs.ai raised $14 million in Series A funding -- led by by Addition and Tanglin Venture Partners.

    OSZAR »

    SuperOps.ai competes in the growing — but fiercely competitive — IT automation and management software market for MSPs. Entrenched rivals include ConnectWise, Kaseya (which now owns Datto), NinjaOne, N-able and others. Upstarts include Atera, Syncro MSP and many others.

    OSZAR »

    Also of note: Sales automation software startups include Zomentum, and longstanding quoting software market options include QuoteWerks.

    OSZAR »

    Deja Vu: The ConnectWise-Quosal M&A Deal

    ConnectWise was among the first companies to converge PSA, RMM and quoting software. The company acquired quoting and sales proposal software provider Quosal about a decade ago. Quosal is now known as ConnectWise CPQ (formerly ConnectWise Sell).

    OSZAR »

    Joe Panettieri

    Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.

    Related

    You can skip this ad in 5 seconds

    OSZAR »